Complaints Policy
In the first instance please contact:
Victoria Fraser
Frasers Of Gloucester Ltd
261 Bristol Road
Gloucester
Gloucestershire
GL2 5DB
UNITED KINGDOM
+4401452306485
victoriaf@frasersofgloucester.co.uk
If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk
Frasers of Gloucester Limited is authorised and regulated by the Financial Conduct Authority under FCA number 688641. We act as a credit broker not a lender. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. (Written quotations available on request). Whichever lender we introduce you to, we will typically receive a fee from them (either a fixed fee or a percentage of the amount you borrow). The lenders we work with could pay commissions at different rates. All finance is subject to status and income. Terms and conditions apply. Applicants must be 18 years or over.
Complaints Policy
